Booksy is a mobile application and online platform designed for booking and managing appointments with various service providers, particularly in the beauty and wellness industry. It is commonly used by hair salons, barbershops, spas, nail salons, and other similar businesses.
Clients seeking services like haircuts, massages, or manicures, can use the Booksy app or website to browse through available service providers in their area, view their schedules, and book appointments at convenient times.
How to Resolve Booksy Not Sending Verification Code Issue
If you haven’t received a verification code for your Booksy account, there are a few steps you can take to troubleshoot the issue:
1. Check your spam or junk folder: Sometimes, verification emails may end up in your spam or junk folder. Make sure to check these folders in your email account to see if the verification email from Booksy is there.
2. Resend verification code: Booksy platforms allow you to resend the verification code. Click on the option to resend the code within the Booksy app or website. This is available on the login or signup page.
3. Contact Booksy support: If you’ve checked your email folders and still haven’t received the verification code, it’s a good idea to contact Booksy’s customer support. You can reach out to them at help.us@booksy.com and they’ll assist you with the verification process or guide how to resolve the issue. Make sure to provide the phone number associated with the account.
4. Ensure you entered the correct email address: Double-check that you entered the correct email address when signing up for your Booksy account. If there’s a mistake in the email address, you won’t receive the verification code.
5. Check your email settings: Ensure that your email provider or email client is not blocking emails from Booksy. Whitelist or mark Booksy as a trusted sender to make sure you receive their emails.
If the issue persists, contacting Booksy’s customer support directly would be the most effective way to get assistance to get the verification code.
How to Know If You Have Been Blocked on Booksy
Booksy doesn’t provide explicit notifications to you if you have been blocked by another user or service provider on the platform. If you suspect that you may have been blocked on Booksy, here is how to find out:
1. Unable to Book Appointments: If you find that you can no longer book appointments with a specific service provider, it could be an indication that you’ve been blocked. Try reaching out to the service provider directly to inquire about the situation.
2. Communication Issues: If you were previously able to communicate with a service provider through the Booksy messaging system and suddenly find that your messages are not going through or are being ignored, it suggests that you’ve been blocked.
3. Profile Visibility: If you cannot see a service provider’s profile or business information anymore, it may be a sign that you have been blocked. However, keep in mind that there could be other reasons for a profile not being visible, such as changes in their account settings or business status.
4. Check Reviews and Ratings: Look at the reviews and ratings section on the Booksy platform. If your reviews or ratings are missing or if you can’t leave reviews, it might be an indication of a block.
5. Contact Booksy Support: If you suspect you’ve been blocked and are unable to determine the reason, you can contact Booksy’s customer support. They’ll be able to provide information or assistance in resolving the issue.